Managing Relationships in Business

All businesses, large and small, at their core are really built around relationships. Your relationships as a small business owner include those with customers, vendors, employees, mentors and your friends and family. Where people are involved, there are always unique...

Hone Your Listening Skills

Listening is a skill that few people have mastered. And if you find one who has, you can be sure that they are respected and well-liked, regardless of their profession. In my previous post, we discussed managing difficult conversations, especially those that centered...

Difficult Conversations in Business

Whether you succeed or fail in business and in life could be a matter of how you manage difficult conversations-or if you ever have them at all. Difficult conversations at work often include discussing perceived failings of an employee or a vendor or your perceived...